ER outperforms community hospital average

Results from the Level One Heart Attack program study conducted by St. Mary’s Hospital in Madison shows Upland Hills Health Emergency Services team consistently outperforms the community hospital average.

Measurements are taken on ER patient transfer times, time to EKG, and time it takes from patient arrival to the ER to the time of “balloon” or angioplasty procedure.

Pictured are just some of Upland Hills Health’s outstanding ER team. (L to R) Lisa Bilse-Faherty, Wendell Hamlin, Ashley Weigel, Lisa Krause, Dr. Peter Stier, Jill Harrington and Ann Johnsrud,

Results showed Upland Hills Health ER averaging 34 minutes for transfer—while the community hospital average is 49 minutes. Time to EKG for Upland Hills was measured at just 3 minutes.

Arrival time to ER until a “balloon” or angioplasty procedure was tracked at a little over 100 minutes while the community hospital average is 113 minutes.

“Our excellent and improving performance is due to teamwork,” states Lisa Faherty-Bilse RN and Director of Emergency Services, “it’s the knowledge of the top-notch cardiac care doctors and our experienced ER nurses and staff working together that provides the best possible care for anyone entering our ER.”

While most emergencies are successfully handled right in the Upland Hills Health Emergency Room, the Emergency Services Team works with all of the Madison Hospitals—St. Mary’s, Meriter, and UW—transferring patients that need specialized care.