Joint Commission recognizes positive qualities of Upland Hills Hospice and Home Care Services

Recently, a Joint Commission surveyor reviewed the Upland Hills Health Homecare and Hospice team.

“The survey went really well,” said Deanna Wilson RN, MSN, NHA and Community Care Director. “We were extremely pleased that the Joint Commission recognized the excellent care and quality services available from our Hospice and Home Care programs.”

The surveyor spent time auditing employee and patient files and attended home health visits with both Homecare and Hospice nurses.

Upland Hills Home Care and Hospice teams were recently recognized by the Joint Commission for excellent care and quality services.

Specific comments about home visits included positive feedback about nurses’ infection control procedures and patient and family education by the nurses. Nurses were also complimented on their demonstrated commitment to National Patient Safety Goals.

The surveyor also stated “Staff is committed to good care,” “Excellent care! Excellent service! Departments are very committed and passionate about the care they provide.”

Upland Hills Health is accredited by the Joint Commission. The Joint Commission standards represent a national consensus on quality patient care that reflects changing health care practices and delivery trends. It is standard procedure for surveyors to visit accredited healthcare organizations for auditing purposes on an unexpected basis.

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