Upland Hills Health Shuttle Service puts patients first

Anticipating some confusion and frustration, Upland Hills Health has employed several measures to help patients and visitors navigate their way around the constructions zones and inevitable conveniences of the Building for Excellence project.

One of those measures is a parking lot shuttle service to take patients from their car to their destination with minimal inconvenience. 95% of the time the smiling face behind the shuttle van wheel belongs to Shawn Benson. Benson is a CNA that has taken on the challenge of greeting folks in the parking lots, escorting them to their destination and even valet parking their car if need be. “Anything I can do to make folks life a bit easier is in my job description.” states Benson, “It’s great helping people and answering questions about this exciting building project.”

Shawn Bensons drives the shuttle that patrols the Hospital Parking Lots	Erin Groshek directs patients to their destination

The Upland Hills Health shuttle patrols the parking lots from 7 am to 3:30 pm Monday through Thursday and 7 am to 1 pm on Friday. Shuttle service is available anytime Monday through Friday by simply alerting the main admissions desk personnel. Patients are invited to call in advance for the shuttle service by calling 930-7200 ext 4300.

Another measure is the establishment of a greeter station at the hospital’s west/Specialty Clinic entrance. Volunteer Coordinator Erin Groshek is working with volunteers to man the information desk to assist patients and visitors as they navigate their way through the halls of the expanding facility. If you are interested in becoming an Info Desk/Greeter contact Erin at 930-7113.